Front of House & Sales Admin

Front of House & Sales Admin

Job Advertisement: Front of House & Sales Admin
Location: 32-34 Gloucester Rd N, Northville, Bristol BS7 0SJ
Job Type: Full-Time/Part-Time
Salary: Competitive, with Great Rates of Pay

About Associated Windows
At Associated Windows, we pride ourselves on delivering exceptional service and quality products in the uPVC and aluminium sectors. We are currently seeking a dedicated Sales Administrator to join our dynamic team. This role is pivotal in ensuring the smooth operation of our showroom and supporting our sales team.

The Role
s a Front of House & Sales Admin, you will be the first point of contact for our customers. Your role will be crucial in managing customer queries, organising the showroom, and supporting the sales team to achieve their goals.

Key Responsibilities:
• Organise and manage the showroom, ensuring a welcoming environment for customers.
• Serve as the primary point of contact for customer queries regarding products, orders, and deliveries.
• Manage lead intake, book appointments and surveys.
• Collaborate closely with the accounts and ordering departments.
• Maintain and update sales and customer records.
• Develop monthly sales reports and stay updated with new products and features.
• Handle telephone enquiries and assist with booking service calls.
• Provide exceptional aftersales support.
• Process orders and verify data accuracy, contacting clients for any missing information.
• Run daily office operations and perform various office duties.

Requirements:
• Strong organisational and multitasking skills.
• Excellent knowledge of customer service principles.
• Proficient IT skills.
• A friendly and personable demeanor.
• Ability to work as part of a team and contribute new ideas for efficiency.
• Experience in a similar role would be advantageous.

Benefits:
• Be part of a respected and forward-thinking company.
• Work in a role that is integral to the success of our sales team.
• Enjoy a great salary that reflects your experience and contribution to the team.

If you have a passion for customer service, a knack for organisation, and are looking for a fulfilling role in a supportive environment, we would love to hear from you.

How to Apply:
Please send your CV and a covering letter to enquiries@associatedwindows.co.uk or call 0117 9311777

Associated Windows is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.