Admin/Receptionist

Job Advert: Admin/Receptionist

Company: Associated Windows
Location: 32-34 Gloucester Rd N, Bristol BS7 0SJ
Role: Full-Time Admin/Receptionist
Salary: £25,000 – £28,000 PA
Start Date: ASAP

About Us:

Associated Windows is a long-established family-run company specialising in the installation of windows, doors, and conservatories. We pride ourselves on our customer service and quality products.

The Role:

We are seeking a dedicated Admin/Receptionist to join our team, replacing our current admin/receptionist who is retiring. The successful candidate will prioritise customer service in all interactions, including face-to-face, telephone, and email communication. Reception and admin experience is preferred, and product training will be provided.

Main Duties:

• Answering phones and taking/passing on messages.
• General office admin: creating files for new customers, uploading details to CRM, updating CRM, filing, etc.
• Installation registration: building regulations, insurance-backed guarantees.
• General front-of-house upkeep: ensuring brochures are stocked, etc.
• Greeting visitors/customers.
• Collaborating with other staff members, including accounts, installations, and sales teams to keep CRM and customer information updated.

Requirements:

• Excellent customer service skills are essential as the role involves daily interaction with both new and existing customers.
• Basic computer skills are required.
• Reception and admin experience is required.

Application Process:

To apply, please send your CV to rob@associatedwindows.co.uk.